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<title>Using HiQnet London Architect Across a VPN</title>
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<h1 class="firstHeading">Using HiQnet London Architect Across
a VPN</h1>
<div id="bodyContent">
<h2 id="siteSub">Configuration</h2>
<p>In order to be able to communicate with Soundweb London
devices over a VPN connection the IP addresses of all
devices within the Soundweb London network must be known
and specified within HiQnet London Architect. The reason
for this is that the device discovery procedure used by
HiQnet London Architect will not work over the VPN connection
as it uses broadcast IP packets. We therefore have to
perform the 'discovery' manually by specifying a list
of static IP addresses.</p>
<p>&#160;<br>
First the VPN connection must be established.</p>
<p>&#160;</p>
<ul>
<li class="p"><p>Provide the user name and password
allocated for your VPN account by the VPN network
administrator as shown in the diagram below&#160;:-</p></li>
</ul>
<p>&#160;<br>
<img src="VPN6.jpg" alt="Image:VPN6.jpg" title="Image:VPN6.jpg" width="275" height="293" border="2" class="hcp1"></p>
<p>&#160;</p>
<ul>
<li class="p"><p>Set up the network interface that
you wish to use for communication to the Soundweb
London devices (this should be the VPN connection
interface).</p></li>
</ul>
<p>&#160;<br>
<img src="VPN7.jpg" alt="Image:VPN7.jpg" title="Image:VPN7.jpg" width="378" height="531" border="2" class="hcp1"></p>
<p>&#160;</p>
<h2>Static Routes Configuration</h2>
<ul>
<li class="p"><p>Once the VPN connection is established,
the static routes must be entered into HiQnet London
Architect File Preferences. The Static Routes preferences
dialog can also be accessed from the 'Network' pane:
-</p></li>
</ul>
<p>&#160;<br>
<img src="VPN8.jpg" alt="Image:VPN8.jpg" title="Image:VPN8.jpg" width="476" height="182" border="2" class="hcp1"></p>
<p>&#160;</p>
<ul>
<li class="p"><p>Static routes are then entered using
the Static Routes entry dialog&#160;:-</p></li>
</ul>
<p>&#160;<br>
<img src="VPN9.jpg" alt="Image:VPN9.jpg" title="Image:VPN9.jpg" width="335" height="329" border="2" class="hcp1"></p>
<p>&#160;</p>
<ul>
<li class="p"><p>Click on the <span class="hcp2">Add</span>
button, the <span class="hcp2">Add Static
Route</span> dialog will open.</p></li>
</ul>
<p>&#160;<br>
<img src="VPN10.jpg" alt="Image:VPN10.jpg" title="Image:VPN10.jpg" width="403" height="206" border="2" class="hcp1"></p>
<p>&#160;</p>
<ul>
<li class="p"><p>Type in the IP address of the Soundweb
London device on the VPN network.</p></li>
<li class="p"><p>Add a text description for the static
route, click the <span class="hcp2">OK</span>
button.</p></li>
<li class="p"><p>Repeat the last three steps for each
Soundweb London device with which you wish to communicate
on the VPN.</p></li>
</ul>
<p>&#160;</p>
<h2>Dynamic IP Addresses and Dynamic DNS</h2>
<p>Depending on the broadband provider and account type,
the VPN server will either be allocated a fixed IP address
or a dynamic IP address. If it has a fixed IP address
then you can connect to the VPN easily by using that IP
address. However, if the VPN server is allocated a dynamic
IP address then you must make some other provision for
discovering the IP address when connecting to the VPN.
The easiest way to achieve this is to use a third party
dynamic DNS service provider such as no-ip or DYNdns.
These allow you to register a DNS entry for your router
and then refer to this instead of the IP address when
connecting to the VPN.</p>
<p>If you plan on using a dynamic IP address for your VPN
server, then you should ensure that it supports one of
the many dynamic DNS services available.</p>
<p>&#160;</p>
<h2>Potential Problems</h2>
<p>Since the configuration of static routes within HiQnet
London Architect assumes that the IP addresses of each
Soundweb London device will be fixed, problems may arise
if the IP addresses have been allocated by a DHCP server
or Auto IP. This could result in a Soundweb London device
being allocated a different IP address (e.g. from the
DHCP server) if it undergoes a power cycle. Keeping track
of such automatic allocation of IP addresses would be
most impractical when using static routes. In order to
avoid this type of problem, it is recommended that Soundweb
London devices are allocated fixed IP addresses where
the project includes scope for a VPN connection in the
design.</p>
<p>&#160;</p>
<h2>Performance</h2>
<p>The use of HiQnet London Architect over a VPN may be
limited by the connection speed for the VPN, especially
if a slow connection is used. Typically, upload speeds
at the VPN client end will be the limiting factor and
on a typical broadband connection this may be 256 kBit/s.</p>
<p>The upload will get utilised during the transfer of
firmware and design files from HiQnet London Architect
to the Soundweb London devices.</p>
<p>&#160;</p>
<h2>Firmware Loading Times</h2>
<p>To update the firmware in a Soundweb London device,
HiQnet London Architect must transfer the firmware file
to each device. This process will take considerably longer
over a broadband connection than a 100Mbit Ethernet connection
(a regular ADSL connection is about 300 times slower than
100Mbit Ethernet when uploading). Please be aware that
it can take several minutes to upload a firmware file
to a device and will depend on the speed of your broadband
connection. If you load firmware to several Soundweb London
devices simultaneously it will take proportionately longer
to send the firmware file.</p>
<p><span style="font-style: italic;"><span class="hcp2">When
loading firmware over a broadband connection, the loading
progress bar may not move for several minutes. This behaviour
is normal and the loading will progress as normal once
the firmware transfer is complete.</span></span></p>
<p>&#160;</p>
<h2>Ports required for VPN:</h2>
<ul type="disc">
<li><p>3804 TCP</p></li>
<li><p>3804 UDP</p></li>
<li><p>21 TCP - done</p></li>
<li><p>49152 to 50152 TCP</p></li>
</ul>
<p style="color: #17365D; mso-ansi-language: EN-US; font-family: Arial, sans-serif;"><span
lang="EN-US" xml:lang="EN-US">FTP transfers (used when
loading configurations and firmware) use ports 49152-50152.
However, if there is only one PC online, then it will
always use 49152. &#160;If there are 2 pcs online, then
it will use 49152 and 49153.</span></p>
<h2>&#160;</h2>
<h2>Conclusion</h2>
<p>Use of 'Virtual Private Network' to connect to Soundweb
London installations provides a convenient way of remotely
configuring, controlling and monitoring a Soundweb London
installation while maintaining security through use of
privileged user authentication and encryption of data
packets.</p>
<p>Provided that the Soundweb London installation is VPN
capable and that the connecting user has the HiQnet London
Architect design file available, the user should be able
to interact with the Soundweb London install anywhere
where there is an Internet connection available with a
reasonable bandwidth.</p>
<p>In order to maximise the probability of successful remote
operation of Soundweb London installation over a VPN,
the following guidelines are recommended: -</p>
<p>&#160;</p>
<ul>
<li class="p"><p>Choose a VPN server router which is
Microsoft VPN Client (PPTP) compatible for ease of
configuration</p></li>
<li class="p"><p>Use Firewalls / Routers / Proxy Servers
which are 'VPN aware'</p></li>
<li class="p"><p>Use Firewalls which are 'FTP aware'</p></li>
<li class="p"><p>Configure Static Routes in HiQnet
London Architect to Soundweb London devices</p></li>
<li class="p"><p>Configure 'passive' FTP in HiQnet
London Architect</p></li>
<li class="p"><p>Use fixed IP addresses for the devices
within the Soundweb London installation (no DHCP or
AutoIP)</p></li>
</ul>
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<p style="margin-bottom: 0;">&#160;</p>
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